Victrola Repair Service
206 Cliff St. St. Johnsbury, VT 05819
Rod Lauman
Open M-F 9AM til 6:00PM ET
800-239-4188
(orders)
802-748-4893
(tech talk)

Expedite Service


Do you need your repairs in a hurry?
Maybe for a birthday, graduation or other special occasion?

With TWO full time repairmen, we can offer an expedite service without compromising the normal services that we provide. Our normal backlog runs about 2 to 4 weeks before we can estimate the job.

 

Cost of Expedite Service

Dates
Cost Added to Estimate
Jan.  1st to Nov. 14th
$50
Nov. 15th to Dec. 31st
$75

 

The extra cost is due to the large volume of work sent in during the month(s) before the Christmas Holiday season.

If you would like this service, one of our repairmen will look at your package the day it arrives. We can contact you by phone or email with your estimate. After accepting the estimate, we will complete the repairs and your package back to you as soon as possible by your choice of shipping (next day air, 2nd Day Air, Ground, Priority, etc.)

When shipping your item(s) to us for repair, be sure to address it "Attention: Expedite" very clearly on the outside of the box so we can see it and make sure your estimate is completed when your package arrives.

Most repairs can be done quickly since we have thousands of parts available but if you need a part that we do not have in stock, it will take additional time to complete the repairs. (parts will need to ordered and shipped to us) Any extra time needed will be quoted to you when you recieve your initial estimate. Should your repairs be delayed due to parts, you are still responable for paying the expedite fee since your repairs were estimated immediately, avoiding the normal waiting period.

If you think or know you are missing any parts, feel free to give us a call before sending the motor or miscellaneous parts. This way we can discuss it and have any necessary parts (if availabl) waiting, when your package arrives. Feel free to call or email us with any other questions you have in reguard to our expidite service.

*Cabinet repair/refinishing takes approximately 1 to 2 weeks.